Transport Software Solutions – Frequently Asked Questions

Shipping software – also known as freight management software and transport software – offers an economic way for companies to handle their own shipping logistics. Shipping software offers the transport software solutions that a company would receive through a logistics department or a 3PL provider, but at less cost. Yet, due to its relative newness, some shippers have misconceptions about the software that prevents them from experiencing its benefits. Below, we answer some frequently asked questions regarding transport software solutions to lay these misconceptions to rest.

Does Shipping Software Require Logistics Expertise to Operate?

One of the greatest advantages of shipping software is that it doesn’t require logistics expertise of its users. Therefore, a company can become its own logistics provider without hiring in house logistics experts. After evaluating all potential shipping options to determine the best options for a given situation, the software presents its findings through an easy to access user interface.

Is the Software Created by People With Experience in the Shipping Industry?

Shipping software companies are technically software companies. But, in most cases, their management has direct experience in the corporate side of the shipping industry. As its name suggests, the software is designed to evaluate the shipping process from a logistical standpoint, which it does with precision regardless of its producer’s corporate identity.

Does the Software Offer a One-Size-Fits-All Solution?

Like many types of software that are available on a SaaS model, shipping software is offered in both a ready to implement version and as a tailored software solution that reflects a company’s shipping process. For example, if a company has both truckload (TL) and less than truckload (LTL) shipping needs due to a production process that sees parts travel to various manufacturing locations, shipping software can be designed to offer the best shipping arrangements for this process.

What Happens if a Company’s Shipping Needs Change?

Because it’s natural for a company’s shipping needs to change as it grows, produces new products, or explores new business options, transportation software can be edited to accommodate a company’s changing shipping needs. Changes made to a company’s shipping software make take as little as minutes or as long as a few days.

Exactly How Does Shipping Software Save Companies Money?

First, the software saves companies money by doing the same work as a logistics expert or a 3PL provider while costing much less. Second, it saves companies money by assessing a broader range of shipping options than 3PL providers, who prefer solutions that fall within their greatest financial interest. Third, it saves companies money by offering integrated shipping solutions (i.e. air, road, rail, and sea), which is uncommon among most 3PL providers.

Top Five Reasons It Makes Sense to Consider an Integrated Endicia Shipping Software Solution

Endicia is one of the oldest and most respected electronic postage providers, in competition with only a few others, which include Stamps.com and Pitney Bowes. You could say that Endicia was the original purveyor of electronic postage, a claim that their moniker makes which can be traced back to the late 80s, when founders Amine Khechfé and Scott Montgomery launched the company. By 2007, the company would be acquired by Newell Rubbermaid for an undisclosed price. Today, Endicia serves millions of customers daily, offering them a cost effective electronic postage solution that can drastically trim the price they are paying for postage. It is one of the top favored solutions for ecommerce store owners. Plenty of eCommerce shopkeepers are unaware that many of the remedial pack and ship processes they experience daily can actually be fully automated by integrating an Endicia shipping software solution. The top five reasons to consider doing so will be explained in this article for you.

Reason One: Easy Label Printing

While there are options to print shipping labels from Endicia, are they compatible with your elected shopping cart or order management system? If they are not, you could find yourself manually copying and pasting your orders in. This can equate to a large amount of time that you have to spend and can also contribute to increased order errors in the shipping process, which result in returns and dissatisfied customers, ultimately eating into your bottom line. Integrated software can talk to the Endicia API and that API of your online store to automate the shipping information to and from your shopping cart and Endicia, allowing you to easily print accurate and professional shipping labels using the electronic postage provided by Endicia.

Reason Two: Faster Pack & Ship Process

The more orders that you can fill, the happier that your customers will be. By extricating the tedious pack and ship process, as outlined in reason one, you can more accurately fill more orders each day. A software solution can allow you to better expedite your shipping process by speeding up the packing side of the process, so you can get outbound orders out the door sooner.

Reason Three: Fewer Ship Order Errors

Order errors can eat up your profits in a jiffy. When wrong items are shipped, or when items are shipped to the wrong address, they result in costly returns. What’s more is that your customers crave accurate shipping. With an integrated software powering your shipping and order fulfillment process, you can fill more orders more accurately. Furthermore, the best solutions have error flaggers that will find and flag order errors before your shipments are sent out.

Reason Four: Less Time Consuming Status Updates

Your customers need to know when their orders have been shipped. If Endicia can’t talk to your API (in your shopping cart or order management system), then the ship statuses have to be updated manually. Software, however, can automate this process and updated ship statuses, amend or add comments and even send automated tracking numbers to customers once the orders have been shipped out.

Reason Five: More Integrated Order Fulfillment & Management

A good software solution will do more than just talk to your Endicia account and your shopping cart; it will also talk to any order management system that you have in place. This means that you can run multiple stores, for example, and still retain an accurate inventory as the orders are fulfilled in real time. This can eliminate the costs of a fulfillment house while empowering you to take full command of your order and fulfillment processes.

Advantages of Shipping Software Solutions

Over the past few years, automation of business processes has been accepted by almost every industry, be it, telecommunication, aviation, banking and many more. Shipping industry also accepted it as automation simplifies many crucial shipping operations that requires expertise and is consumes a lot of time. Choosing shipping software that integrates with your work flow and for a long-term business growth and sustainability is a crucial task.

Below I have listed out few points to elaborate the advantages of shipping software.

1. Comprehensive

Shipping software is more comprehensive as removes the change of human error and is an innovative approach to shipping process.

2. Affordable

Traditionally most of the large-scale shipping companies still rely on 3rd party logistics or hiring a logistics expert to manage their logistics operation. Hiring a logistics expert or a 3rd party logistics requires huge and recurring investment. But shipping software can be implemented by any small or big business owners as it is cost effective, simple to use and gives appropriate results.

3. Full control of shipping arrangements

Most of the shipping companies face the problem of lack of communication when their logistics operation is handled by 3rd party logistics company. A logistics or shipping software effectively place the power of logistics function in the hands of shipping companies by providing an easy user-customer interface, making it an ideal transportation management program.

4. Excellent delivery time

Logistics software benefits the companies by improving their shipping time and reducing the cost of shipping process including warehouse management. It examines the optimal integrated transportation solution that suits the transportation of goods.

5. Record Maintenance

A logistics or shipping software maintains a database to store the records required for keeping a track of the various processes associated with the supply chain. The software can manage, distribute, keep a check on warehousing, maintain inventory, transportation details and expenses and also presents a customer-friendly service option.

6. Easy to Operate

Shipping software comes with an easy to understand user interface that reduces learning curve, so even if you don’t have a logistics background you can easily operate it. The software easily gets integrated with a company’s already existing transportation procedure which is another advantage of it.

Now that I have listed out all the advantages of shipping software, you can easily make out the effectiveness and usage of it over hiring a 3rd party logistics company. Business needs to be handled smartly to reach on the top. Today technology is ruling every industry and the one who stays updated with the latest technology is the master in his area of business.

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